Terms of service
The following General Terms & Conditions are part of every contract that a buyer closes on the Online Shop of MNE.LEN.by.ra
1. Scope / Definition of Consumer
Our General Terms & Conditions shall become part of purchase agreements with the MNE.LEN.by.ra concerning products offered on the internet page of the MNE.LEN.by.ra. A consumer is defined as a party that concludes a contract for reasons that cannot be imputed to commercial nor self-employed professional activities.
2. Conclusion
2.1. Our offers concerning the range of goods are non-binding and subject to change without notice.
2.2. The order of the goods by the customer, which is placed by clicking the button “buy”, is considered a binding contract proposal. Upon receipt of the order, the customer shall receive an automated e-Mail confirming the receipt of the order placed, as well as the order details (Confirmation of Receipt). This confirmation of receipt does not constitute acceptance of contract. You are bound to your contract proposal and we are entitled to accept this contract proposal within 10 calendar days after receipt by us. The acceptance is made by an email with confirming the purchase contract acceptance or delivering the merchandise to the customer.
3. Right of Revocation for Consumers
Revocation Instruction
You may declare the revocation of your contractual order in text form (e.g., letter, e-mail) or by returning the purchased goods within a period of fourteen (14) days.
The revocation period shall begin on the day you or a third party determined by you receive/receives the goods. The shipping company is not considered to be a third party determined by you.
To declare the revocation of your contractual order, you must send us: MNE.LEN.by.ra, media@mnelenbyra.com an unambiguous statement (e.g., via mail or email) that you decided to revoke your contractual order.
In order to revoke your contractual order within the revocation period, it is sufficient that you send the revocation declaration within the revocation period.
Consequences of Revocation
We can withhold the reimbursement payment until we receive the returned goods or until you deliver to us a confirmation of the shipping of the goods, whichever is earlier.
You have to send or to deliver the goods forthwith and latest within 14 days from the day, on which we received your revocation declaration to the address provided to you by our Customer Service Team. In order to comply with this deadline, it is sufficient that you send the goods within this deadline.
You bear the immediate costs of shipping the goods back to us. However, we bear the risk of loss of the shipping. Our duty to bear the shipping costs resulting from other legal grounds shall prevail.
You are only obligated to compensate for material deterioration to the extent that the deterioration is attributable to handling the goods in a manner that goes beyond checking its characteristics and functionality. “Checking its characteristics and functionality” is understood to mean testing and trying out the merchandise as it is possible and customary in a physical retail establishment.
End of Revocation Instruction
4. Pricing and Shipment
Prices shown in other currencies other than AUD, will be charged in AUD. MNE.LEN.by.ra list products for sale on its website as indicated. whilst we use our best endeavours to fulfil such orders, we cannot be held responsible if the products are not available at a given point in time. it is further noted that dispatch times indicated on our website are a guide and are not guaranteed dispatch times and should not be relied upon as such.
5. Payment
Payment is only accepted by means of the credit card types as shown and Paypal. we are unable to process any other payment form.
alterations to terms & conditions
we reserve the right to make changes to our website, policies, terms and conditions at any time.
6. Delivery
6.1. We are entitled, to a reasonable extent, to make partial deliveries/short shipments.
6.2. The delivery time depends on the Place and Country, to which the goods are to be delivered. In the event that an ordered item is not available, we will inform the customer without delay that the order is not available and refund any payments already undertaken for this merchandise.
7. Reservation of Proprietary Rights
We reserve the ownership of the delivered goods until full payment of the purchase price for the goods that has been rendered.
10. Communications from us to you
if you have any queries or concerns relating to our website or our products or services or these terms and conditions please forward your query to the following email address:
media@mnelenbyra.com
if you do not wish to receive unsolicited information about future products or services from us, then please inform us in the manner specified on our website or email us as indicated above simply stating: unsubscribe.
11. Liability for Damages
11.1. Our liability for damages, irrespective of legal ground (in particular in the cases of delay, defects or other breaches of duty) is limited to the contract coherent, foreseeable damages. For slight negligence we are only liable for breach of contractual obligations, whose fulfilment of the purpose of the contract is of special importance (cardinal obligations). Moreover, a liability for damages of any kind, irrespective of whatever basis for claim, is excluded. The limitations of liability shall also apply to the legal representatives, officers and other agents.
12. Data Privacy
Data necessary for processing transactions will be stored by us and within the context of order processing may be forwarded to our service partners. Detailed information can be found in our online shop under “Privacy Policy and Data Protection”. Upon written request, the customer will receive information at any time concerning his or her stored personal data.